Reduction in Manual Efforts

About Client

Launched in 2013, SonyLIV is an over-the-top streaming platform and provides Original Programming titles, other content titles from its own networks and also features content titles in India licensed from third-parties.

Business Challenge

  • Manual scraping of Google Play Store reviews 
  • An inefficient system to understand the summary of customer sentiments


  1. Building a system to take and categorize feedback, present the synopsis of customer feedback
  2. Improve the team’s efficiency and productivity by eliminating manual intervention.

Discover how Tatvic helped optimize SonyLiv’s manual efforts by 80%

Sign up for
our monthly newsletter

Share Blog on

Other Case Studies

Scroll to Top

Leverage Tatvic's comprehensive approach to 

Contact Us

This field is for validation purposes and should be left unchanged.