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By submitting your preferences or accessing and/or using this Site, you (including, for the avoidance of doubt, any entity or person on whose behalf you are acting) explicitly agree to the Cookie Policies, Privacy Policies & Terms of Service set out below and agree that you fully understand it. If you do not agree, or are not comfortable, with any aspect of this Privacy Statement, your only option and remedy are to immediately discontinue use of this Site. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites
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Data We Collect
We retain following Data from the user:
Data that identifies you or can be used to identify or contact you and may include your name, address, email address, telephone number or any personal Data which you provide voluntarily. Such information is only collected from you if you voluntarily submit it to us.Apart from this, like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Data comprises information that cannot be used to identify or contact you, such as demographic information, geographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
Collecting Data via Cookies or Similar Technologies
For Tools and Plugins:
Tatvic requests for the following information from the client: –
Our organization also serves with some tools which uses customer information when customer agrees to terms for the respective tools and gives permission to use the data.
- Basic Google Account Details
- GA account basic Information
- UDI and other device related information
- Geographic Location
- IP Address
All this data is anonymised and collected as an aggregate data and can’t be track down to specific person or personal data of the user.
How We Use Information we collect
We use the Information gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website. We will process any Personal Data you provide to us for the following purposes:
- To provide you with the goods or services you have ordered;
- To contact you if required in connection with your order or to respond to any communications you might send to us;
- To send you updates of our latest products and service offering
Will The Data Be Shared With Any Third Parties?
For Tools and Plugins:
We do not share your information with third-parties or other users without your consent to do so. We may or may not use third party cloud storage system to store the data and related reports which we generate to provide you services mentioned on our site. These data is not accessible to the service provider.
For What Time Period Data Be Stored
We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the services, you can request that we erase your personal information and close your account. Please note that if you request the deletion of your personal information we still can retain information from deleted accounts as necessary for our legitimate business interests.
Your Personal Data is held on secure servers hosted by our Internet Service Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organizational measures) to protect your Personal Data. from accidental loss and from unauthorized access, use, alteration and disclosure
Terms Of Service
These Terms of Service (“Terms”) govern your access to and use of Tatvic means Tatvic group of companies using the brand name Tatvic or formed under the same/different ownership group (“Tatvic”, “we” or “our”) websites, services, and applications (collectively the “Service”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
Your Use Of The Service
By accessing or using the Service you agree to be bound by these Terms. If you are using the Services on behalf of an organization or entity (“Organization”), then you are agreeing to these Terms on behalf of that Organization and you represent and warrant that you have the authority to bind the Organization to these Terms. In that case, “you” and “your” refers to you and that Organization.You may use the Service only if you can form a binding contract with Tatvic, and only in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations. The Service may change from time to time as we evolve, refine, or add more features to the Service, often without prior notice to you. In addition, Tatvic may temporarily or permanently stop providing the Service, or any features within the Service, to you or to users generally and may not be able to provide you with prior notice.We use Google Analytics to measure traffic to our site and how people interact with our site. At various times, we may use other tools to provide the services to our clients and to measure the efficacy of our marketing campaigns.
Tatvic servers have access to only OAuth tokens i.e. access tokens & refresh tokens from Google analytics. Tatvic servers doesn’t store any google analytics data for their client.
Applications and Content are PROVIDED AS-IS:
THE APPLICATIONS AND CONTENT ARE PROVIDED AS IS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, TATVIC EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT. TATVIC ANALYTICS PVT. LTD. MAKES NO WARRANTY THAT THE SITE, APPLICATIONS, CONTENT OR ANY PAY-PER-CLICK WEBSITE OR INTERFACE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. TATVIC MAKES NO WARRANTY REGARDING THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY DATA OR INFORMATION OBTAINED THROUGH THE SITE, APPLICATIONS, CONTENT, OR FROM ANY PAY-PER-CLICK WEBSITE OR INTERFACE. YOU UNDERSTAND AND AGREE THAT TATVIC IS NOT RESPONSIBLE FOR THE FUNCTIONALITY OF GOOGLE ANALYTICS OR GOOGLE ADWORDS, OR WEB SITE OR INTERFACE.
Right To Use Logo
The customer agrees to let Tatvic use their organization’s logo in Tatvic’s customer list, marketing material and at other places on its website including but not limited to www.tatvic.com
You agree to defend, indemnify, and hold harmless Tatvic, its officers, directors, employees and agents, from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal and accounting fees), arising out of your violation of these Terms of Service.
Limitation of Liability
TATVIC WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE, APPLICATIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT TATVIC ASSOCIATE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE
Controlling Law and Jurisdiction
Modification of Terms of Services
Tatvic reserves the right to update and change the Terms of Service from time to time without notice. Any new features or enhancements to the current Service shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.
For More Information
For more information or any further queries, please feel free to write to us at firstname.lastname@example.org
If you are using the Applications on behalf of an organization or entity (“Organization”), then you are agreeing to these Terms on behalf of that Organization and you represent and warrant that you have the authority to bind the Organization to these Terms. In that case, “you” and “your” refers to you and that Organization.
On 25th of May 2018, the new General Data Protection Regulations (GDPR) will come into force. EU GDPR is the most important change regarding data privacy in over 20 years, causing all web data controllers and processors to re-consider how they manage, store, and transmit user data.
As with many other web applications, Google Analytics is subject to these new regulations. Since Tatvic Applications are one of the most popular Enhanced Ecommerce Google Analytics solutions for various platforms, in this documentation page we will try to guide you through some essential privacy features available on Tatvic Applications and some Google Analytics aspects. You may find these useful while preparing for GDPR compliance or other user privacy regulations. Please note that professional legal advice should always prevail any of the followings and that the information contained within this guide does not constitute and should not be taken as legal advice.
About EU General Data Protection Regulations (GDPR)
If you’re interested in specific details regarding GDPR or GDPR in general, we highly recommend visiting www.eugdpr.org. The FAQ section of the above mentioned website would be a pretty good starting point.
Things you should know about Google Analytics
By default, Tatvic Applications doesn’t send this type of data to Google. If you customized the plugin or have extended its functionality to send any kind of personal information you should be aware that you are subject to account termination or data deletion. Personally identifiable information (PII) includes and is not limited to: names, social security numbers, email addresses, data that permanently identifies a particular device (such as a mobile phone’s unique device identifier if such an identifier cannot be reset), or similar data.Regarding IP addresses, Google Analytics reports neither include nor display such information.
Data Privacy features in Tatvic Applications
We serves with some Applications which uses some Plugin users information when plugins users agrees to terms for the respective tools and gives permission to use the data.
In the following paragraphs we’ll describe features that are available on our Applications and which are related to data privacy.
The IP anonymization feature
While Google Analytics is not revealing IP addresses on reports, this doesn’t mean the IPs are anonymized by default.
Tatvic Applications provides such a feature, which you should enable from the Settings.
The User Opt-Out feature
The latest version of Tatvic Applications provides full support for user opt-out. To use this feature just Enable it from the settings.
Once it enabled, a special script will be inserted above the tracking code. Afterwards, to allow users to opt-out, you can create a link as:
Other Features in Tatvic Applications
The USER ID feature (Only For the Premium Applications)
While Google Analytics is not collecting personal information but it provides feature, USER ID which identify your user’s engagement data from one or more sessions initiated from one or more devices.
Tatvic Applications provides such a feature, which you should be enabled or disable as per your requirements from the Settings. Our Applications will not send USER ID in Custom Dimensions, it’s just for tracking registered users journey. Our Applications control that the user IDs are alphanumeric database identifiers, and not data written in plain text such as emails, usernames etc.
The Client ID cookie feature (Only For the Premium Applications)
While Google Analytics is not collecting personal information but it has a clientID which identify two distinct hits belong to the same user.
Email ID of Plugin Users:
While activating Tatvic Applications, it will ask for the Email ID of the plugin user (not the vistiors of the website) for the following purposes:
- to provide you with the goods or services you have ordered
- to contact you if required in connection with your order or to respond to any communications you might send to us
- to send you updates of our latest updates & service offering
Note: Tatvic Applications will not collect any personal information of your website visitors.If you no longer want us to use your Email or to provide you with the services, you can request that we erase your Email ID.
Admin, Google Analytics & FTP access for data verification & to troubleshoot the issue:
When you contact us for the query sometimes we are asking for the access of the Admin panel, Google Analytics & FTP (in rare cases) to troubleshoot the issue with your concern.
By that, we are not storing, fetching, manipulating or Sharing the user’s confidential data to the 3rd Party or not even our server from Admin, Google Analytics or FTP. We are asking the access only to troubleshoot the issue.
Tatvic servers have access to only OAuth tokens i.e. access tokens & refresh tokens from Google analytics using native Google APIs for OAuth2 authentication method. Tatvic servers doesn’t store any google analytics data for their client.
While any idea and related feature suggestions are welcome, you can contact us if you need more information about Our Applications or data usage policy.