Convert your Detractors to Brand Advocates – Use NPS® effectively with Google Analytics
Event Date: 15/03/2017
Event Time: 04:00 PM IST
Education Level: Beginner Level
Who is it for:
Brand Managers, Digital Marketers, Customer Relationship Managers, Web Analysts, Business Analysts, Anyone who knows Google Analytics and is curious to explore more
About This Webinar
Net Promoter Score® (NPS) is the yardstick of your organization’s performance from the point of view of your customers. It represents your brand’s standing in the eyes of the customers.
But, do you know that by using NPS® with Google Analytics you could derive constructive insights and build a better brand image?
We will cover this in our webinar “Convert your Detractors to Brand Advocates – Use Net Promoter Score® effectively with Google Analytics”
Key Takeaway Points
In this 45 minute informative session you’ll learn how to:
Link your NPS® with user attributes in Google Analytics
Improve your brand image in the eyes of customers by applying insights derived from using NPS® with Google Analytics
Convert detractors into brand promoters and win over passives
Speaker
Sarjak Patel
Sarjak is a GAIQ certified consultant in the capacity of AVP – Customer Delivery at Tatvic Analytics. He comes with a rich experience of working with major e-commerce companies in the Indian market. Apart from his expertise in Google Analytics, he also has extensive experience of over 8 years in the IT industry. He is a digital analytics enthusiast and has a knack of understanding client requirements.
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