Know Your Customers’ Level of Affinity for Your Brand with Net Promoter Score Using Google Analytics
NPS stands for Net Promoter Score and is a management tool which can be used to gauge the loyalty of a firm’s customer relationships. It is basically used to understand the level of customer satisfaction with regards to your products or services. Net Promoter Score using Google Analytics to gauge the customer loyalty comes into the picture when you have responses for the feedback surveys you conduct.
Tatvic’s team has developed the NPS Solution for both web as well as mobile applications in order to ensure that you don’t miss out on any digital touchpoints.